Membership offer terms and conditions

1. The organisation running the competition is The London Library, (Charity No. 312175).

2. The competition is open to all Henley Literary Festival attendees over 16 years old, except The London Library employees.

3. There is no entry fee and no purchase necessary to enter this competition.

4. Entrants agree to the use of their email by The London Library for marketing purposes. Email addresses will not be passed to any third parties.

5. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

6. Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.

7. Closing date for entry will be the final day of Henley Literary Festival 2019, 6 October 2019. After this date the no further entries to the competition will be permitted.

8. No responsibility can be accepted for entries not received.

9. The rules of the competition and how to enter are as follows:
a. People must clearly write their email address on a slip of paper or keep in touch card and place it in one of the boxes located at The London Library stand.
b. The competition is not open to people that have been members within the last two years.
c. Entrants must be over 16 years old.

10. The London Library reserves the right to cancel or amend the competition and these terms and conditions without notice. Any changes to the competition will be notified to entrants as soon as possible.

11. The prize is one year of London Library membership. People that purchase membership while at Henley Festival may have their membership fee reimbursed.

12. The prize is as stated and no cash or other alternatives will be offered. Membership is not transferable.

13. The winner will be chosen from all entries received.

14. The winner will be notified by email within 28 days of the closing date. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

15. The London Library will liaise with the winner regarding the collection or delivery of their membership pack.

16. The winner agrees to the use of his/her name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation.

17. Entry into the competition will be deemed as acceptance of these terms and conditions.


Henley Literary Festival
Sara Wheeler: What Makes a Great Travel Book?

Wednesday 3 October 2018
Town Hall

Book Tickets HERE

A prize-winning non-fiction writer offers a scintillating world tour round the best travel books. Bring suggestions! Sara's books include the international bestseller Terra Incognita, which tells the story of a seven-month journey in Antarctica. Sara is Trustee of The London Library, a Fellow of the Royal Society of Literature, a contributing editor of The Literary Review and chair of the Stanford Dolman Travel Book of the Year award. She contributes to a wide range of publications in the UK and US and broadcasts regularly on BBC Radio. Sara’s next book, Mud and Stars: Russia, its Golden Age Writers, and Me, comes out in 2019. 

In partnership with Henley Literary Festival


Your Personal Data

The London Library promises to respect and protect any personal data you share with us. Your information is used to provide you with the goods or services you have requested and personalise your experience and communications with the Library. In some instances we may analyse your data and obtain further publicly available data to help us make our communications more appropriate and relevant to your interests, and anticipate whether you might want to support us in the future.

You can opt-out of most communications or the ways in which we process your data by contacting This email address is being protected from spambots. You need JavaScript enabled to view it.. For full details of how we use, collect, store and protect your data, see our Privacy Policy at




The London Library is a registered charity in England and Wales (charity no. 312175). We receive no government funding and rely on the commitment of our membership and generosity of those who donate further to the Library. We take the privacy of everyone who engages with us very seriously and this policy outlines how The London Library will manage all the information that we hold on you and give you further detail on how you can change how we managed that information.

The London Library is the ‘data controller’ for the personal information that you provide us; and that we collect, use, and store. This activity is done in accordance with Data Protection law including the incoming Data Protection Bill (EU General Data Protection Regulation) and the Privacy and Electronic Communications Regulation.

The London Library retains, collects and uses your information in order to undertake activities necessary to the Library’s operations and development. We are committed to protecting your privacy and security, and we promise to respect any personal data you share with us. When you provide your data we aim to be clear about how we will store and use it, and not to do anything with it that you would not reasonably expect. In this policy we outline what information we retain, what information we collect and from where, how we use that data and how you can contact us to change how we hold and manage your data.

We keep this policy updated and will review it once a year, so that you can be confident when sharing your information with us that it will only be used for the purposes outlined here. If you have any questions please do not hesitate to contact Peter Hyde (Finance Director) on 020 7766 4713 or This email address is being protected from spambots. You need JavaScript enabled to view it.

This policy was last updated May 2018.

The London Library contact details on information matters:

Address: The London Library, Data and Information, 14 St James’s Square, London, SW1Y 4LG

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone: 020 7766 4700

Your rights and access to your data

You have the right to ask for a copy of the personal data we hold about you. This is called a ‘Subject Access Request’. We may in some cases charge an administration fee depending on the volume of work involved. You can also request to have the personal data we hold about you erased, to object to our use of your personal data, or to restrict the ways we use your personal data. To make any of these requests please see the further details below and then use the contact details above.

You also have the right to update or correct the personal information we hold about you and where you have provided consent for us to use your personal information you always have the right to withdraw you consent at any time.

What information we collect and when we collect it

Your personal data is provided to us and collected in a number ways.

In most cases we store and use the personal data you give us when you decide to interact with us. This could include joining as a member of the Library, purchasing temporary tickets to use the Library, attending an event, signing up to our e-newsletter or making a donation.

In a small number of cases further personal information may also be gathered from public sources. And there may also be instances where personal data is provided by a third party, this will mainly occur when a gift membership is purchased or a book adopted for you by someone else.

Why we collect and use your information

The main reasons for retaining, collecting and using your personal data are to fulfil your membership of the Library or any service or product you have requested or purchased. We want to ensure that we offer you a personalised experience, and inform you of events or updates you have asked to hear about or any additional information you need to know. We also use your personal information to understand our members, donors, visitors, prospective donors and customers - including their needs of the Library and interest in the Library.

We only retain, collect and use your personal data when a legal basis has been identified for doing so, in accordance with Data Protection Law. For most cases there are four reasons for such retention and processing that are relevant to The London Library; this is consent, compliance with legal obligation, legitimate interest or for contractual necessity.

How we keep your information safe?

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we store.

When we share any personal data we ensure that security is maintained through encryption. For more information on who we share your information with please see the ‘Who we share your information with’ section below.

Credit card payments are handled by our payment partner Secure Trading.

Organisations and suppliers based inside the European Economic Area (EEA) will be subject to the same data protection laws as companies based in the UK. In some cases, we will engage with organisations and suppliers outside the EEA included the United States, for example cloud-based systems, and if any of the computer servers used to host the website are outside of the EEA area. In these situations we will take steps to make sure that these suppliers provide an adequate level of protection in accordance with UK data protection law. By submitting your personal information to us you agree to this transfer, storing or processing at a location outside the EEA. 

Who we share your information with?

We only share personal data that is relevant and proportionate for the practical delivery of a service for the Library (such as mailing the magazine). Our partners are subject to contractual agreements which to help ensure compliance with Data Protection legislation – this includes agreement that the third party supplier will not retain your data after the activity is completed.

The London Library will never sell, rent, share or trade your personal data to third parties for marketing purposes without your prior consent. On some rare occasions we may want to share your data with carefully selected partner organisations who have worked with The London Library, in these instances we will always ask for your permission.


Like most websites, we use “cookies” to help us make our site – and the way you use it – better. These data files aren't there to identify you, but just to make the website work better for you. They’re small text files that sites transfer to your computer (or phone or tablet). They make interacting with a website faster and easier – for example by automatically filling your name and address in text fields. There are more details in our Cookie Policy.

About this Privacy Policy

We reserve the right to amend this privacy policy from time to time. If we make any significant changes in the way we treat your personal information we will make this clear on The London Library website or by contacting you directly.

If you have any questions about any aspect of the data we hold please contact the London Library on 020 7766 4713 or This email address is being protected from spambots. You need JavaScript enabled to view it..

If you wish to raise a concern about the Library’s handling of your data you should first contact Peter Hyde at the Library. If you are unhappy with the response you receive from the Library, you can contact the Information Commissioner’s Office (ICO) at or contact their helpline on 0303 123 1113. If you would like more information about the Data Protection Bill (EU General Data Protection Regulation) and the lawful basis for processing your data please see the ICO’s Guide to GDPR.