The London Library is now able to resume our postal loans service, which we had recently paused so that we could review safe working practices and the availability of sufficient staff to deliver the service. As of Wednesday 8 April, you can continue borrowing books by ordering them online and we will then post them to you free of charge. We would normally charge for packing and postage but we have, for now, decided to waive those charges. We have also decided to extend every member’s existing borrowing limit by five books for the duration of the current Library closure, again, free of charge.

Members are able to return books to us either through the letterbox at our St James's Square entrance or by post to 14 St James's Square, London SW1Y 4LG.

The resumption of our postal loans service is in line with the Government advice that permits the continuation of such library services, even though libraries must otherwise remain closed. This recognises that access to our collection is an important benefit to members while they are required to stay at home.

All Library staff undertaking this service are able to get to and from the Library without using public transport and have voluntarily agreed to carry out this function. We have put in place additional health and safety procedures to make sure they are able to do so safely, this includes:

  • Only a very small team of staff are onsite at any one time;
  • All surfaces including door handles, counters, trolleys etc. are sanitised before staff arrive;
  • On arrival staff wash their hands and are given gloves.  Each member of staff has a designated workstation which only they use and they have wipes to clean the area and equipment regularly;
  • Social distancing is maintained at all times with staff work areas spread throughout the Issue Hall and staggered rest breaks.

A skeleton staff will be onsite twice a week to retrieve and send books to members by 2nd class post, but the service is reliant on staff being available and we are aware that the postal service nationally is under great pressure. This may mean that there is a delay in getting books to you but please bear with us, we will do our very best.  Member Services staff are available by email to help with any enquiries you may have, please contact them on This email address is being protected from spambots. You need JavaScript enabled to view it..